On arrival please ring the bell in the kitchen or call Lesley on 07824770568.
Check-in is from 2.30pm onwards
Check-out is 10.30/11am
SMOKING AREAS – No Smoking in all public access buildings. Smoking is permitted outside only sand bins are provided.
FIRES/BBQ – Permitted in designated areas only. Always attend to and keep your fire under control. Please extinguish prior to retiring for the evening. You are esponsible for any damage/injury caused by your fire/BBQ. Firewood can be purchased on site please do Not cut trees or branches down. BBQ's should be hired on site unless otherwise agreed. Please do not move firepits.
PETS –please be a responsible owner only allow your dog off the lead where appropriate. Clean up after your pet. Bring own pet basket. ONLY Guide dogs are allowed in amenity block WC/Shower block.
WIGWAM KEYS – Please leave wigwam key in the wigwam door on departure. A £10.00 fee will be made in the event of lost keys.
OCCUPANCY/BOOKING – Person making booking is responsible for the booking. The people/numbers stated on the booking information should not be exceeded. Any alterations to bookings are to be confirmed by the Owners prior to arrival and not on arrival. The Owner reserves the right to void/cancel a booking if alterations to a booking are viewed as unapproved or unacceptable. Bookings are non-transferable to 3rd party.
CANCELLATION POLICY – Bookings are confirmed only on receipt of completed booking form together with 50% deposit. Deposit payments are non-refundable. We will endeavor to provide new dates when you can provided sufficient notice . Deposit payments carried forward will be allowed on one occasion only.
BEHAVIOUR & CONDUCT – We wish everyone to enjoy their stay at Hilly cow wigwams Please limit noise during the hours of 11pm – 8am. After 11pm please take your party inside while still being considerate of others. Alcohol is not sold on site, guests are permitted to bring their own and to drink responsibly. In the event of misbehaviour/complaints, the Owners reserve the right to terminate your occupancy immediately without refund of monies.
VEHICLES - Always drive carefully on site. Please park in the car park Not on the grass or road.
LITTER/WASTE – On site/Farm, please use the litter/recycling bins provided. If no appropriate bin is available, please take the item home with you. Owners reserve the right to make a charge if Wigwams left in an unsatisfactory condition.
Hilly cow wigwams- Take all reasonable care in the use of all the property & contents including the security of the property, at all times. Report any damages as soon as they occur. We reserve the right to charge for all repairs, losses or replacements necessitated by the negligent act or omission by you or your party. This could include an administration charge.
Lesley and Stewart Barr - As far as the law allows, take no responsibility for loss, damage or injury to you/any of your party or your property, as a consequence of this agreement or the occupancy.
ACCESS – Owners, reserve the right of access to the Wigwams at any reasonable time during your stay and for our agents.
ENVIRONMENT – Reduce, Reuse & recycle .We would ask you to please use the recycling points on site for Glass & tins/cans. Compost bins are also provided (food waste, vegetable peelings and bread can be thrown into the hens or Poppy pig). We are replacing all suitable light bulbs to energy efficient bulbs. Solar lights are used where ever possible. Local shopping is employed (all breakfast baskets food is source locally etc) and encouraged you to do so too during your stay.